PRADEEP KIRAN VEERAVALLI. AI-Driven CRM: Integration of Cloud Architecture and Intelligent Automation in Enterprise Customer Management. International Journal of Scientific Research in Computer Science, Engineering and Information Technology, [S. l.], v. 11, n. 5, p. 291–307, 2025. DOI: 10.32628/CSEIT251117132. Disponível em: https://mail.ijsrcseit.com/index.php/home/article/view/CSEIT251117132. Acesso em: 6 dec. 2025.